Description, Price of goods and Payment
These terms of sale apply to all goods supplied by Ellephantastic
Email address: firstname.lastname@example.org
Address: Ellephantastic, 26 Germaine Close, Selby, YO8 8SA
Contact no: 01757 700519/07734658875
These terms and conditions are governed by the laws of England and Wales.
Nothing in these terms and conditions shall affect the buyer's statutory rights.
The contract is subject to your right of cancellation (see below) and Ellephantastic reserve the right to refuse to accept orders from any individual or company at its absolute discretion.
Ellephantastic may change these terms of sale without notice to you in relation to future sales.
"We" and "Us" refers to Ellephantastic
The delivery times given are approximate.
Due to me having ME/CFS however there may be the occassional times when a delivery date may not be met but you will received prior notice of this via email. (I hope though that this will never happen!)
To Order an Ellephantastic item:
Images and descriptions of any of the products are provided as a guide only.
All product measurements are approximate.
All goods on Ellephantastic website are described accurately as possible and we will not accept liability for any errors in the description of goods on the website.
At all times we ensure that the prices displayed on our website are accurate, we do reserve the right to validate all prices before we process your order.
The price of the goods shall be that stipulated on the Ellephantastic website. All prices quoted are in British Pounds. The price is inclusive of VAT.
The total purchase price, including VAT (if any) & deliver charges, will be displayed in the buyer's shopping basket prior to confirming the order.
After an order is received, you will receive confirmation by email the details, description and price for the order.
We accept Paypal as method of payment. All transactions are processed using a secure server.
Transactions are accepted in Pound Sterling
Cheques maybe accepted under special circumstances and agreed privately with the buyer and Ellephantastic.
Digtial images/items For Sale
My Digtial items "For Sale" are being hosted at Instant Card Making Downloads. It is a secure site with secure payments where you can safely purchase my items and recieve instantly
Digi images/items are original artwork copyrighted 2009 to Helen Laurence/Ellephantastic
They are for personal use only
They may be re sized, coloured and printed but must not be digitized for embroidery
They must not be re-distributed including copying, lending, sharing, duplicating or re-selling either the products or their content
I am happy for you to use them on your cards/projects for sale
Your digi image/item will be sent to you by email once your payment is complete within 24 hours
Or you can click to go to Card Making downloads where you can buy and instantly download a selection of the images/digital items
Rights of Seller
Ellephantastic reserves the right to adjust the price and specification of any item on the website at its discretion.
Ellephantastic reserves the right to withdraw any goods from the website at any time.
Ellephantastic shall not be liable to anyone for withdrawing any goods from the website or for refusing to process an order.
Under the Consumer Protection Regulations 2000 you have a statutory right to cancel your order and receive a full refund, credit note or replacement. Up to and including the 7th day after receipt.
If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to Ellephantastic at your own cost. The goods must be returned to the address shown above. You must take care to ensure the goods are not damaged in the meantime, or in transit.
We reserve the right to refuse a refund of any good(s) that are returned damaged.
We recommend that you use recorded delivery or above to ensure that the parcel reaches us, Ellephantastic cannot be held responsible for goods that do not reach us.
Once you have notified Ellephantastic that you are cancelling the contract, Ellephantastic will refund or re-credit you within 30 days.
If the products Ellephantastic delivers to you are not as ordered, or are damaged, defective or of incorrect quantity, the seller's liability shall be limited to replacing the damaged or defective products, or making good the shortfall in quantity or at the seller's option crediting the price and delivery charges of those products to the buyer. The seller shall not be liable to the buyer for failure to deliver products ordered by the buyer unless notified to the seller within 42 days of the date of order. The buyer’s liability shall be limited to delivering the products ordered or at the seller’s option, crediting the price and delivery charges of the non-delivered products to the buyer.
Please contact us within 3 days of receipt of the faulty/damaged/incorrect item by email